COVID-19 continues to challenge the business landscape like no other event before it and many in the mid-market are now fully-focused on building greater resilience into their operations. However, true resilience goes beyond short-term survival – it means achieving a velocity that returns your business to a growth trajectory. It is about treating the current downturn – in the words of Professor Andrew Scott of the London Business School – like a pit stop.[i]
We’ve built a series of insights to help mid-market businesses look at the external drivers and internal enablers that will underpin their strategy and programmes and work in sync to boost performance. Read on to take a business pit stop and build resilience.
Overview
Pause for a pit stop
Client & Customer behaviour
Get to know your customers again
Competitive market dynamics
Preparing for a new competitive landscape
Local regulations
Preparing for regulatory changes
Access to finance
Raise finance to invest in change
People and skills
Put your people first
Operational agility
Agile operations can thrust businesses ahead
Technology and digital
Technology can accelerate a more resilient future for businesses
Risk and governance
Good governance precedes a healthy recovery
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